Home > Solutions > Presence Management

Presence Management

Who‘s at their desk? On a business trip? On vacation? Away from their desk for a moment? The answer is one click away – even if you don‘t all work at the same office. You can even look up team members‘ call statuses, regardless of whether they are using their office phone or cell phone. Gone are the days of unwanted interruptions and endless attempts to contact people.

Simply automatic: calendar access

The best solution is one where you don‘t have to do a thing yourself. Instead, the system automatically updates your status and synchronizes with your Outlook or Notes calendar entries. Your status remains current at all times; it can even enable and disable call forwarding and update the voicemail greeting.

Fast and effective: instant messaging

Do you need to send a discreet message to a co-worker during a conference call? Did an important visitor arrive early, and the boss is still on the phone? With instant messaging, you can effortlessly touch base with other people without interrupting their work.

Team Panel: advanced presence management

If you work as a team assistant, secretary or switchboard operator, you always need to know who is available, and who isn‘t. The team panel combines presence and CTI, making it the ideal choice for anyone who regularly accepts and transfers calls for people. And thanks to the integrated permission system, you can set call forwarding or change statuses for your co-workers.

© 2011 - Effect NV - Tel +32 9 2104070 - Fax +32 9 2104075 - info@effect.be